Shipping policy

We provide UPS Standard Ground shipping, with delivery typically taking between 2 to 5 business days depending on the destination. We offer delivery options for PO Box addresses and locations on U.S. military bases.

Incorrect Shipping Information

If a package is returned to Perfect Strands Beauty due to an inaccurate or incomplete shipping address provided by the customer, the customer not being available for delivery, or if the package surpasses the maximum holding time at a pick-up location, the customer will be responsible for the redelivery expenses. Perfect Strands Beauty bears no responsibility for packages delivered incorrectly or lost due to inaccurate or incomplete shipping details provided by the customer; no refunds will be issued if any part of the address is incorrect. Once an order is placed, no alterations or cancellations can be accommodated. Refunds, replacements, or credits will not be granted for orders confirmed as delivered to the provided address.